Account Deletion
How to request deletion
Use the deletion request channel below or contact support from the XBUX Help Center.
Request Channel
XBUX may ask you to verify your identity before closing or deleting your account.
Contact route
Identity verification
XBUX may ask for additional account or transaction details before processing a deletion request.
What Happens Before Deletion
Deletion requests are reviewed to avoid accidental account loss or unresolved transfer issues.
Open activity
Pending transfers, disputes, fraud checks, or payout investigations may need to be resolved before the account can be closed.
Account access
After account closure, sign-in access may be removed and active sessions may stop working.
Required records
Some transfer, compliance, audit, and tax records may be retained when XBUX is required to keep them by law or regulation.
What Deletion Means
Deleting an account does not always mean every historical record can be erased immediately.
Profile data
XBUX will stop using your account for active service once deletion is approved, subject to any lawful retention requirements.
Support history
Support, dispute, and fraud-prevention notes may be retained if needed to defend legal claims or prevent misuse.
Questions
Review the Privacy Policy for more detail about retention, data requests, and contact options.
Delete account now
Re-enter your current password to close this sender account, clear the active session, and return to sign in.
Sign in required
Sign in again to delete the sender account from this device.